For the last year Thames Water have been engaged in a process of pipe replacement work on Norwood Road. This has caused significant disruption to traffic, discomfort to local residents and has seen many local businesses suffer a severe loss of footfall. The impact these delays have on local businesses has been compounded by the problems stemming from the lockdown. The project when it began it’s initial phase of work was intended to replace the water main down Norwood Road, which had not been replaced in over 100 years. Thames Water have been keen to emphasise that this is a multi-million pound investment into the local area.
Work was scheduled to be completed by the spring but then was delayed until June. We have been informed by Thames Water that there may need to be a further delay until August. Part of the work in replacing the pipe has necessitated reconfiguring existing utilities. Part of the reason for the delay is that there will now need to be utility works. We have been told that there will be no further alterations to the traffic management programme. This will mean that there should be no additional delays.
What is more worrying are the statements that Thames Water are not fully completing the work replacing the water main because they feel that there are still another 30 years life left in part of the pipe. We have been strongly critical of this position as a major rationale for this work was the full replacement of the pipe down the whole of the road. We are continuing to support businesses in their claims for compensation from Thames Water. However the level of community compensation and investment remains very poor. Both Thurlow Park and Knights Hill Councillors are pushing for better deal from Thames Water.